We Look Forward to Partnering With You
We look forward to partnering with you to keep your home healthy, fresh, and spotless. If you have a question that isn’t covered in our FAQ about cleaning services in Dubai, our team is always ready to assist. Many clients who reach out to us also explore our detailed Deep Cleaning Services in Dubai, which provide a more thorough solution for maintaining hygiene and comfort. Whether you need quick answers, personalized guidance, or a tailored cleaning plan, Shiny Spaces is here to ensure your home or office gets the care it deserves.
For trusted advice on maintaining healthy indoor spaces, visit the Centers for Disease Control and Prevention (CDC) Cleaning and Disinfecting Guidance.
Still Have Questions? Our Staff Would be Happy to Assist You.
What about my pets?
We record your special instructions directly on the work order. This way, our cleaning technician understands exactly how to follow your wishes regarding your pets. For example, if you want us to avoid a specific room or use only eco-friendly products, we will respect that request without hesitation. As a result, you can relax and enjoy peace of mind. Your pets stay safe, comfortable, and happy while we deliver professional house cleaning services in Dubai.
Who does Shiny Spaces hire to clean my home?
We only pick the best! Our cleaning technicians are experienced, trained, careful, reliable, and honest. In addition, we monitor our staff closely to ensure quality and consistency in every visit. If someone does not love their job or take pride in their performance, they simply do not stay with us.
As a result, our team is made up of people who are passionate about what they do. The average employee stays with us for three to six years, and some have proudly celebrated more than ten years on our team. Moreover, we are proud of the culture we have built, and our employees are equally proud to be part of it.
This commitment sets Shiny Spaces apart from other providers of cleaning services in Dubai. This means our clients benefit from unusually low turnover, familiar faces, reliable service, and long-term trust.
Do I need to tip my cleaning technician?
Tipping is never expected, but it is always appreciated for work well done. In fact, many clients who book our cleaning services in Dubai choose to leave a small tip at the end of each visit or a larger one at the end of the year. If you leave cash, please mark it clearly as a tip so our team can recognize it right away. Alternatively, you may add a tip to your credit card payment for extra convenience. Most importantly, 100% of the tips go directly to the cleaning technicians. As a result, they feel rewarded for their dedication and continue to deliver excellent service.
What if my cleaning falls on a holiday?
At Shiny Spaces, we value both our team and our clients. Therefore, we observe the following holidays each year:
- Eid al-Fitr
- Eid ul Adha
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If a routine cleaning falls on one of these holidays, we will contact you in advance to reschedule your appointment. In addition, our team works on many other federal holidays. This means that unless you cancel service, you can expect us to arrive as scheduled if your cleaning date falls on any holiday not listed above.
Will the initial cleaning take longer?
Yes, the first visit usually takes longer than the following ones. This is because our team focuses on bringing your space up to our professional standard. We take the extra time to provide the deep cleaning your home deserves while also learning your home’s unique needs. As a result, every future appointment becomes smoother and more efficient, allowing you to enjoy consistent quality with our cleaning services in Dubai.
Do I need to be home while my house is being cleaned?
No, but it is completely your choice. In fact, most of our customers are not home during their scheduled cleaning. The vast majority prefer to purchase a lockbox or trust us with a key and alarm code for easy access. For added security, all house keys are individually coded and securely stored in our office. This system ensures safety while giving you the convenience of professional house cleaning services in Dubai without needing to be present.
Will you send the same cleaning technician each time?
We make every effort to send the same cleaning technicians for each visit. This approach works best because it is more efficient and familiar for you. However, we cannot guarantee it every time. Our scheduling depends on both staff availability and clients’ needs, which often change. If you are assigned a different technician, there is no need to worry. Our team has detailed notes on your preferences and requests, ensuring the same level of consistency and quality with our professional cleaning services in Dubai.
How do I pay for my cleaning service?
Payments are due at the time of service. For your convenience, we simply charge the credit card on file once your cleaning has been completed. This ensures a smooth process and allows you to enjoy our cleaning services in Dubai without worrying about invoices or delays.